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For single machines:
1) Upon receipt of the customer's consultation,the engineers will provide technology consulting sheet, we will fill in the customer's information to customers introduce and recommend appropriate products.
2) As to the Non-standard design,our R&D Department will provide customized solution for users according to their special processing requirement .
3) When sign cooperation contract, our product engineering Dep. will issue the equipment layout drawings for customer confirmation at first time, and discuss with customer to confirm the technical drawings.
4) We provide free trial running in our plant after assembly, and tell customer details of operation.Wealso offer training & caution guidance.
5) When the equipment arrive customer’s plant, we still continue to contact with customers, answer questions in a timely, to ensure smooth operation of the product. And in the equipment of normal use,we will regularly visit customers.
For production line&system project:

Early in the project, we will have pre-project team to communicate with users. Project team consist of chemical process engineer, piping, structure, equipment, instrumentation and electrical engineers . In previous we design equipment layout diagram, process flowchart diagram; and discuss extensive technical details.2) In the initial basically confirmed design scheme,if project requires,our engineer will visit users, so that both sides can do further communication to coordinate the system engineering, optimizing configuration.3) When project in production, we will maintain closely contact with users, at the same time coordinate different departments to complete each work, ensure the equipment delivery timely.4) After equipment land, we will dispatch professional engineer to install and commissioning. In the installation process, our design engineer will guide system testing and inspection.Finally ensure whole system is convenient for user operation.5) In order to provide the most efficient service,we set up file for each user including the spare parts.We will keep their normal production continuously.